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How to Engage Boomer and Gen X Frontline Employees
Employee experience | September 23, 2021
Millennials and Gen Z may be streaming into the workplace in herds, but Baby Boomers (born 1946-1964) and Gen X (born 1965-1979) are still very much a...

5 Common Problems with Retail Store Visits and How to Fix Them
Customer experience, Retail, Operations | September 20, 2021
Retail store visits are the awkward family gatherings of retail.

5 Steps for Creating Effective Learning Content for Frontline Employees
Training & learning, Employee experience | September 16, 2021
“Learning is crucial for your employees”

How to Get Reluctant Employees On Board With Using New Tech
Employee experience | September 3, 2021
The meetings have been held, the money has been spent, and after extensive research, you’ve found a new piece of tech that you think will massively...

Webinar Recap: How to Effectively Train and Motivate Frontline Employees
Training & learning, Employee experience | August 26, 2021
Last week we were honoured to have bestselling author and one of the Top 100 Most Influential People in Retail 2021, Ron Thurston, host our webinar: ‘How...

How to Use AI in Frontline Employee Training
Training & learning | August 19, 2021
A few decades ago, the term “AI’ might have conjured a mental picture of cyborgs taking over society. But as we’ve grown accustomed to being woken up by...