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Your go-to resource for frontline employee empowerment

How to Engage Boomer and Gen X Frontline Employees

How to Engage Boomer and Gen X Frontline Employees

News & trends, Employee Experience | September 23, 2021

Millennials and Gen Z may be streaming into the workplace in herds, but Baby Boomers (born 1946-1964) and Gen X (born 1965-1979) are still very much a...

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5 Steps for Creating Effective Learning Content for Frontline Employees

5 Steps for Creating Effective Learning Content for Frontline Employees

Training & learning, Employee Experience | September 16, 2021

“Learning is crucial for your employees”

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How to Get Reluctant Employees On Board With Using Tech

How to Get Reluctant Employees On Board With Using New Tech

Operations, Retail, News & trends, Employee Experience | September 3, 2021

The meetings have been held, the money has been spent, and after extensive research, you’ve found a new piece of tech that you think will massively...

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How to Effectively Train and Motivate Frontline Employees

Webinar Recap: How to Effectively Train and Motivate Frontline Employees

Training & learning, Retail, Employee Experience | August 26, 2021

Last week we were honoured to have bestselling author and one of the Top 100 Most Influential People in Retail 2021, Ron Thurston, host our webinar: ‘...

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Retail checkout employee serving customer

The 3 Top Qualities of a Great Sales Associate, and the Retailers Getting it Right

Employee Experience | August 6, 2021

What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.

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Your Frontline Employees are Unhappy: What Can You Do?

Your Frontline Employees are Unhappy: What Can You Do?

Employee Experience | July 30, 2021

UK-based brewery and bar chain Brewdog recently came under fire after 61 former employees signed an open letter which circulated on social media...

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