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The hidden cost of high turnover in retail — and why it’s worth fixing
Employee experience, Retail, Communications | May 27, 2025
We know we can’t eliminate turnover entirely. People leave jobs for all kinds of reasons: life changes, school schedules, new opportunities. That’s normal.

How Michaels Sets the Standard for Peak Season Success
Employee experience, Retail, Operations, Communications, Employee engagement | August 22, 2024
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Meet the Winners of the 2024 Frontline Excellence Awards
Employee experience, Employee engagement, News & Trends | June 13, 2024
At the heart of every successful retail and hospitality business are the frontline leaders and teams who deliver outstanding customer experiences daily.

6 Questions to Ask When Evaluating a Workplace Alternative
Employee experience, Communications | May 24, 2024
For a lot of teams, Workplace was the best part of their day, making internal communication and collaboration more intuitive, connected, and impactful.

Meta is Closing Workplace: All Your Questions Answered
Employee experience, Communications, Employee engagement, News & Trends | May 21, 2024
On May 15, 2024, Meta surprised everyone with the announcement that it will be shutting down Workplace by June 2026. Here's everything you need to know,...

AI-Powered Assistants: 5 Ways Generative AI Chatbots Will Transform the Frontline Worker Experience
Employee experience, Operations | February 26, 2024
In an era where efficiency and innovation are at the forefront of business success, empowering frontline employees with the right tools is no longer a...