How to Engage Boomer and Gen X Frontline Employees
News & trends, Employee Experience | September 23, 2021
Millennials and Gen Z may be streaming into the workplace in herds, but Baby Boomers (born 1946-1964) and Gen X (born 1965-1979) are still very much a...
5 Steps for Creating Effective Learning Content for Frontline Employees
Training & learning, Employee Experience | September 16, 2021
“Learning is crucial for your employees”
How to Get Reluctant Employees On Board With Using New Tech
Operations, Retail, News & trends, Employee Experience | September 3, 2021
The meetings have been held, the money has been spent, and after extensive research, you’ve found a new piece of tech that you think will massively...
Webinar Recap: How to Effectively Train and Motivate Frontline Employees
Training & learning, Retail, Employee Experience | August 26, 2021
Last week we were honoured to have bestselling author and one of the Top 100 Most Influential People in Retail 2021, Ron Thurston, host our webinar: ‘...
The 3 Top Qualities of a Great Sales Associate, and the Retailers Getting it Right
Employee Experience | August 6, 2021
What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.
Your Frontline Employees are Unhappy: What Can You Do?
Employee Experience | July 30, 2021
UK-based brewery and bar chain Brewdog recently came under fire after 61 former employees signed an open letter which circulated on social media...
