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Your go-to resource for frontline employee empowerment

How to Get Reluctant Employees On Board With Using Tech

How to Get Reluctant Employees On Board With Using New Tech

Employee experience | September 3, 2021

The meetings have been held, the money has been spent, and after extensive research, you’ve found a new piece of tech that you think will massively...

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How to Effectively Train and Motivate Frontline Employees

Webinar Recap: How to Effectively Train and Motivate Frontline Employees

Training & learning, Employee experience | August 26, 2021

Last week we were honoured to have bestselling author and one of the Top 100 Most Influential People in Retail 2021, Ron Thurston, host our webinar: ‘How...

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Retail checkout employee serving customer

The 3 Top Qualities of a Great Sales Associate, and the Retailers Getting it Right

Employee experience | August 6, 2021

What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.

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Your Frontline Employees are Unhappy: What Can You Do?

Your Frontline Employees are Unhappy: What Can You Do?

Employee experience | July 30, 2021

UK-based brewery and bar chain Brewdog recently came under fire after 61 former employees signed an open letter which circulated on social media...

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Confident barista

Confidence-Based Learning: What It Is and Why Your Frontline Employees Need It

Training & learning, Employee experience | July 16, 2021

If you think back to high school tests, you’ll remember how annoying it is when a friend scores higher than you after guessing the right answers,...

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Restaurant employee tossing salad

3 Ways Restaurants Can Help Franchises Perform Better

Employee experience | July 14, 2021

It’s no secret that opening a new restaurant is a gamble. But opening a franchised location is a safer bet than starting from scratch with a new,...

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