A Day in the Life of a Connected Retail Employee
Employee experience | February 9, 2022
All frontline retail employees need to communicate throughout every working day. But the structure of their working day looks very different depending on...
[Infographic] A Guide to Improving Frontline Employee Learning
Training & learning, Employee experience | January 14, 2022
Retail and hospitality companies are on the frontlines of the battle for hiring and retaining the right frontline talent for their stores and restaurants.
Training Seasonal Employees in a Labor Shortage: 3 Game-Changing Tips
Training & learning, Employee experience | November 25, 2021
The labor shortage is upon us in full force. Retail, restaurants, logistics and manufacturing are amongst the hardest hit. The U.S. retail industry labor...
5 Reasons Frontline Employee Learning Isn't Working
Training & learning, Employee experience | November 9, 2021
Frontline employees want to learn. 94% of employees would stay at a company longer if they felt like their learning and development was being invested in.
IDC PlanScape Report Highlights Need for Retail Workforce Optimization Technology
Employee experience, Retail, News & Trends | November 4, 2021
In today’s retail environment, shoppers are increasingly selecting products or making final purchases online — but still heading to brick-and-mortar...
3 Ways to Improve Frontline Team Performance During a Labor Shortage
Training & learning, Employee experience, Operations | October 13, 2021
It’s no secret that businesses are struggling to hire frontline workers. It’s an issue that spans job roles, industries, and hiring markets across the...
