Webinar Recap: How to Effectively Train and Motivate Frontline Employees
Training & learning, Employee experience | August 26, 2021
Last week we were honoured to have bestselling author and one of the Top 100 Most Influential People in Retail 2021, Ron Thurston, host our webinar: ‘How...
The 3 Top Qualities of a Great Sales Associate, and the Retailers Getting it Right
Employee experience | August 6, 2021
What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.
Your Frontline Employees are Unhappy: What Can You Do?
Employee experience | July 30, 2021
UK-based brewery and bar chain Brewdog recently came under fire after 61 former employees signed an open letter which circulated on social media...
Confidence-Based Learning: What It Is and Why Your Frontline Employees Need It
Training & learning, Employee experience | July 16, 2021
If you think back to high school tests, you’ll remember how annoying it is when a friend scores higher than you after guessing the right answers,...
3 Ways Restaurants Can Help Franchises Perform Better
Employee experience | July 14, 2021
It’s no secret that opening a new restaurant is a gamble. But opening a franchised location is a safer bet than starting from scratch with a new,...
5 Common Problems with Retail Communications and How to Fix Them
Employee experience | June 4, 2021
Poor store communications has always been a problem for retailers, but now it's become the elephant in the room.
When communication between retailers and...
