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How to Create a Spook-tacular Customer Experience this Halloween

Customer experience, Operations | October 20, 2020

Jack-o’-lanterns at the ready, folks: the spookiest day of the year is on its way.

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shopping

How to Make Black Friday Less Stressful for Store Teams

Operations | October 13, 2020

Black Friday. Two words that can strike both excitement and fear into the hearts of shoppers and store associates alike.

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3 Challenges of Being a Retail Operations Director and How to Overcome Them

Operations, Retail | October 9, 2020

The day-to-day life of a retail operations director has never been easy. With so many different plates to keep spinning and the responsibility of an...

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xmasblog2019

3 Things Stores Can Offer That Online Can’t This Holiday Season

Customer experience, Operations | October 1, 2020

Why do people still leave the comfort of their homes to go shopping, rather than just ordering everything online?

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How Poor In-Store Execution Affects Customer Experience

Customer experience, Operations | September 24, 2020

This article was originally published in November 2017, and has been updated for relevance and clarity. 

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3 Ways Expiration Date Tracking Technology Helps Grocery Retailers Boost Performance in 2020

Operations, Retail | September 23, 2020

Grocery retail has faced a unique set of problems throughout the COVID-19 pandemic. Supermarkets have had to remain open for the duration of the...

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