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Frontline Excellence Awards

2022 Frontline Excellence Awards' Winners Announced

Employee experience | June 21, 2022

Businesses are powered by frontline employees who curate customer experiences and fuel growth.

To celebrate the companies, executives, managers, and...

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Frontline Employee Training: 4 Steps to Make It Better

Frontline Employee Training: 4 Steps to Make It Better

Training & learning | June 17, 2022

Walk through a shopping mall or high street today and you’ll no doubt cross paths with an array of “We’re hiring!” notices decorating store and restaurant...

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4 Strategies to Boost Frontline Team Performance Through Learning

4 Strategies to Boost Frontline Team Performance Through Learning

Training & learning | June 9, 2022

Store managers, salespeople, department heads, waiters, receptionists... 

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Person with rainbow mask and Transgender Pride flag

How to Support LGBTQ+ Frontline Employees and Stop Virtue Signalling

Employee experience | June 1, 2022

Today, 96% of Fortune 500 Companies have non-discrimination policies that include sexual orientation and 94% have non-discrimination policies that include...

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5 Great Retailer Initiatives for Mental Health Awareness Month 2022

5 Great Retailer Initiatives for Mental Health Awareness Month 2022

Employee experience, News & Trends | May 26, 2022

Every Mental Health Awareness Month, LinkedIn is crowded with various campaigns and wellbeing slogans as businesses jostle to prove beyond reasonable...

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Why You Should Invest in Driving Frontline Employee Engagement

Employee experience | May 19, 2022

Employee engagement is one of the retail and hospitality industries’ favorite buzzwords. And yet, almost half of frontline workers reported that...

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