2022 Frontline Excellence Awards' Winners Announced
Employee experience | June 21, 2022
Businesses are powered by frontline employees who curate customer experiences and fuel growth.
To celebrate the companies, executives, managers, and...
Frontline Employee Training: 4 Steps to Make It Better
Training & learning | June 17, 2022
Walk through a shopping mall or high street today and you’ll no doubt cross paths with an array of “We’re hiring!” notices decorating store and restaurant...
4 Strategies to Boost Frontline Team Performance Through Learning
Training & learning | June 9, 2022
Store managers, salespeople, department heads, waiters, receptionists...
How to Support LGBTQ+ Frontline Employees and Stop Virtue Signalling
Employee experience | June 1, 2022
Today, 96% of Fortune 500 Companies have non-discrimination policies that include sexual orientation and 94% have non-discrimination policies that include...
5 Great Retailer Initiatives for Mental Health Awareness Month 2022
Employee experience, News & Trends | May 26, 2022
Every Mental Health Awareness Month, LinkedIn is crowded with various campaigns and wellbeing slogans as businesses jostle to prove beyond reasonable...
Why You Should Invest in Driving Frontline Employee Engagement
Employee experience | May 19, 2022
Employee engagement is one of the retail and hospitality industries’ favorite buzzwords. And yet, almost half of frontline workers reported that...
