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Stressed employee in a store

5 Big Problems with Retail Store Operations in 2021

Operations, Retail | June 17, 2021

Retailers have had a lot to celebrate recently. Foot traffic is up 200%, consumer confidence is at a 14 month high and sales are up 90% in April 2021...

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People shopping with masks on.

How Retailers Can Nail the Perfect In-Store Customer Experience in 2021

Retail, News & trends | June 16, 2021

The post-pandemic customer wants many of the same things from a store as the pre-pandemic customer. They want clean, well organized stores with a...

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Person with rainbow mask and Transgender Pride flag

How to Support LGBTQ+ Frontline Employees and Stop Virtue Signalling

Employee Experience | June 10, 2021

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retail employee frustrated using phone

5 Common Problems with Retail Communications and How to Fix Them

Retail, Employee Experience | June 4, 2021

Poor store communications has always been a problem for retailers, but now it's become the elephant in the room.

When communication between retailers...

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luxury-blog

3 Ways Luxury Brands Can Make the In-Store Experience Shine in 2021

Operations, Retail | June 1, 2021

Luxury retail has been through a tough time, in 2020 the global market saw a 23% decline when all physical stores were forced shut under lockdown.

As...

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Onboarding a retail employee

Improving Onboarding for Retail Teams: Top Tips

Training & learning, Retail | May 27, 2021

Onboarding sets the tone for someone's journey of employment with your company.

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