The Leadership Paradox: Expected to Know, Afraid to Ask
Retail, case study | December 18, 2025
Retail leadership has never carried more weight. Stores are running leaner, customer expectations are rising, and managers are responsible for everything...
PureGym’s approach to AI-powered frontline support
Retail, case study | December 18, 2025
For large, always-on organizations, access to information directly affects how work gets done.
When teams spend time searching for answers, escalating...
How Longchamp uses AI to scale luxury retail training and execution
Retail, case study | December 18, 2025
Luxury retail depends on precision. Product knowledge, visual standards, and confident store teams all shape the customer experience.
For global brands,...
How DFS unified communications and boosted engagement with The Hub
Retail, case study | October 20, 2025
A YOOBIC-powered transformation, shared at the Retail Excellence Forum London
When the YOOBIC Retail Excellence Forum arrived in London, the energy in the...
The overlooked steps to growing teams in retail, according to Adam Lukoskie, Executive Director of the NRF Foundation
Retail, case study | October 13, 2025
At 16, when most teenagers were worried about passing their driver’s test or making it to Friday night football, Adam Lukoskie was juggling something very...
How retail leaders stay ahead in a rapidly shifting market: Lessons from Binny’s and UNTUCKit
Retail, case study | October 10, 2025
TL;DR
- The Dallas Retail Excellence Forum showed that operational clarity and AI-powered enablement are now essentials, not nice-to-haves.
- Retail leaders...
