Amazon’s Prime Days: Good or bad news for brick and mortar retailers?
Retail, News & Trends | July 14, 2022
It would come as no surprise to anyone following the retail industry to learn that Amazon's latest Prime Days event generated billions of sales for the...
The Retail Career Ladder: Are you helping your employees climb high?
Training & learning, Retail | July 7, 2022
In our new summer series of cartoons, we’ll be inviting guest contributors to share their insights into common retail challenges. 💬
Luxury Retail Best Practices: 3 Ways to Provide a Luxury Customer Experience in Retail
Customer experience, Retail | June 30, 2022
Understanding luxury retail best practices is critical to providing an exceptional customer experience in retail stores when the industry that has been...
2022 Frontline Excellence Awards' Winners Announced
Employee experience | June 21, 2022
Businesses are powered by frontline employees who curate customer experiences and fuel growth.
To celebrate the companies, executives, managers, and...
Frontline Employee Training: 4 Steps to Make It Better
Training & learning | June 17, 2022
Walk through a shopping mall or high street today and you’ll no doubt cross paths with an array of “We’re hiring!” notices decorating store and restaurant...