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Interview: Why YOOBIC & Heystan Make the Perfect Combo for Frontline Hospitality Teams
Employee experience, Restaurants, News & Trends | September 8, 2022
YOOBIC just announced the acquisition of Heystan, a digital training and knowledge management platform serving the catering and hospitality industries.

3 Methods for Tackling the Retail Worker Shortage
Training & learning, Retail, Marketoonist | September 1, 2022
The retail worker shortage. The great resignation. The big quit. Whatever you choose to call it, retailers are struggling to recruit enough workers for...

4 Best Practices to Improve Employee Retention in Retail
Employee experience, Retail, Marketoonist | August 25, 2022
Employee retention will always be a challenge for retailers, but high turnover doesn’t have to be inevitable. Best-selling author of Retail Pride, Ron...

How to Beat the Retail Burnout
Employee experience, Marketoonist | August 18, 2022
Retail Burnout.
Definition: A state of physical and emotional exhaustion due to being consistently overloaded in a retail workplace.

Frontline Employee Engagement: 5 Strategies for Mastering Engagement in Retail
Employee engagement | August 15, 2022
Frontline employee engagement may sound like a corporate buzzword, but it has a real, palpable impact on your employees’ well-being and your business...

How Retail Sales Training Makes or Breaks the Customer Shopping Experience
Customer experience, Retail, Marketoonist | August 11, 2022
Retail sales training underpins the entire experience that customers have when they enter a store.