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Your go-to resource for frontline employee empowerment

A Day in the Life of a Connected Retail Area Manager

A Day in the Life of a Connected Retail Area Manager

| May 13, 2022

Last year, retail employees were quitting in record-breaking numbers, meaning those who stuck around were burdened with managing increased workloads with...

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7 Surprising Employee Engagement Metrics to Track for Frontline Employees

7 Surprising Employee Engagement Metrics to Track for Frontline Employees

Employee experience, Restaurants, Retail, Employee engagement | May 5, 2022

It's become common knowledge that employee engagement makes or breaks success at every level of an organization.

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Quality process audit

Quality Audits: 5 Common Problems and How to Fix Them

Customer experience, Retail, Operations | April 28, 2022

Quality audits are more than just a necessary evil for retail and hospitality businesses.

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6 Green Tips for Employers of Frontline Workers

6 Green Tips for Employers of Frontline Workers

Employee experience, News & Trends | April 22, 2022

Haaappy Earth Day! For those not familiar with it, Earth Day (22nd April) has been in the calendar since 1970, and is a day which celebrates taking action...

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How to Identify and Close a Skills Gap in Your Organization

How to Identify and Close a Skills Gap in Your Organization

Training & learning, Employee experience | April 7, 2022

Macy’s recently announced that they plan to re-skill some of their employees as personal stylists. This decision was brought about by the discovery that...

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7 Mobile Learning Metrics Every L&D Professional Should Be Tracking YOOBIC

7 Mobile Learning Metrics Every L&D Professional Should Be Tracking

Training & learning | March 29, 2022

So you've implemented mobile learning. Huzzah! 

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