How to Get Reluctant Employees On Board With Using New Tech
Employee experience | September 3, 2021
The meetings have been held, the money has been spent, and after extensive research, you’ve found a new piece of tech that you think will massively...
Webinar Recap: How to Effectively Train and Motivate Frontline Employees
Training & learning, Employee experience | August 26, 2021
Last week we were honoured to have bestselling author and one of the Top 100 Most Influential People in Retail 2021, Ron Thurston, host our webinar: ‘How...
How to Use AI in Frontline Employee Training
Training & learning | August 19, 2021
A few decades ago, the term “AI’ might have conjured a mental picture of cyborgs taking over society. But as we’ve grown accustomed to being woken up by...
How Poor Execution Affects In-Store Customer Experience
| August 9, 2021
The last few years have seen a radical change in the way consumers think about brick-and-mortar shopping.
The 3 Top Qualities of a Great Sales Associate, and the Retailers Getting it Right
Employee experience | August 6, 2021
What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.
Retail Execution: 3 Strategies for In-Store Success
Customer experience | August 5, 2021
Retail execution is what makes shopping in a store so magical. It's how a really cool idea becomes a reality.
