CEO Interview: How to Empower Frontline Employees in 2021
News & Trends | January 5, 2021
It still seems surreal, but we've finally put 2020 in our rearview mirrors. However, there's still a whole lot of uncertainty on the road ahead,...
4 Top Tips for Perfect Visual Merchandising in Retail
Retail, Operations | December 18, 2020
Visual merchandising in retail is a crucial but often overlooked part of operations. As the visual embodiment of your brand’s image, it can make or break...
Mobile Learning Best Practices from Mazda, Petit Bateau & Sisley
Training & learning | December 17, 2020
The COVID-19 pandemic has presented HR and training departments with a new challenge: finding alternatives to traditional training to help field teams...
3 Common In-Store Execution Mistakes Damaging Your Holiday Campaigns
Retail, Operations, Communications | December 10, 2020
The holiday season is, as we already know, a crucial time for retail. And with the struggles the industry has faced so far in 2020, retailers are under a...
How Poor Task Execution Impacts Restaurant Guest Experience
Restaurants, Customer experience, Operations | December 9, 2020
The rapid growth of digital and mobile technologies has made diners expect from restaurants what they expect in all other aspects of their lives. They...
5 Internal Communications Best Practices for Frontline Employees This Holiday Season
Employee experience | December 7, 2020
The holiday season is the busiest time of year for frontline employees, especially those working in retail and hospitality.
