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How to Manage Restaurant Operations Remotely
Restaurants, Operations, Communications | November 18, 2020
Managing frontline teams in person has always been the default way of managing restaurant operations. Or at least, it was.

5 Retail Training Best Practices for 2021 and Beyond
Training & learning, Employee experience, Retail | November 11, 2020
When a crisis strikes, a retailer’s learning and development budget is usually the first expense to be slashed - but it shouldn’t be.

Who Are Frontline Employees, and Why Do They Need a Digital Workplace?
Training & learning, Operations, Employee engagement | November 10, 2020
Frontline employees make up the vast majority of the workforce globally. In this brief guide we'll cover frontline employees - who they are, how their...

How to Manage Store Operations Remotely
Retail, Operations | November 5, 2020
Managing frontline store teams in person has always been the default way of managing retail operations. Or at least, it was.

What is the Role of the Store in Omnichannel Retail During COVID-19?
Retail, Operations | November 4, 2020
A good omnichannel strategy in retail is a lot like baking chocolate chip cookies.

How to Create a Spook-tacular Customer Experience this Halloween
| October 20, 2020
Jack-o’-lanterns at the ready, folks: the spookiest day of the year is on its way.