How Retailers Can Nail the Perfect In-Store Customer Experience in 2021
Customer experience, Retail | June 16, 2021
The post-pandemic customer wants many of the same things from a store as the pre-pandemic customer. They want clean, well organized stores with a...
5 Common Problems with Retail Communications and How to Fix Them
Employee experience | June 4, 2021
Poor store communications has always been a problem for retailers, but now it's become the elephant in the room.
When communication between retailers and...
Improving Onboarding for Retail Teams: Top Tips
Training & learning, Employee experience, Retail | May 27, 2021
Onboarding sets the tone for someone's journey of employment with your company.
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Why Frontline Employees Need Task Management and Training in One Place
Training & learning, Employee experience, Retail | May 25, 2021
Frontline employees have kept their industries afloat for over a year now, but their workplace tech (or lack thereof) is far from seaworthy.
How to Create a Culture of Learning for Retail Teams
Training & learning, Employee experience, Retail | May 18, 2021
Any credible business strategist understands the importance of company culture in 2021. As young people stream into the workforce they have made it clear...
All About Customer Success @ YOOBIC: Interview with Amandine Lemesle, Customer Success Lead
YOOBIC team interview | May 13, 2021
YOOBIC’s Customer Success team supports the continuing success of over 200 organizations using YOOBIC around the world. We sat down (virtually of course!)...
