How Obsolete Store Audit Procedures Are Putting Retailers at Risk

Operations, Store visits & audits | February 15, 2018

Store audits might not sound like the most thrilling part of the retail world, but they're crucial for a high-quality customer experience. 

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How Brands Can Regain Control of Customer Experience Through Wholesale

Customer experience, Operations | January 26, 2018

The woes of brick and mortar retailers struggling to adapt to a changing consumer landscape are all over the news. But what about the brands who stock...

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3 Ways Grocery Retailers Can Stand Out in 2018

Grocery Retail, In-store conversion optimization | January 11, 2018

The results are in. UK shoppers spent £1 billion more on groceries in the 12 weeks before Christmas than they did in 2016. They also bought over 47...

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How Retailers Can Thrive in a Year of Declining Consumer Confidence

Retail news & trends, Store visits & audits | January 5, 2018

Last month, consumer confidence in the UK dropped to -13, which is the lowest level since December 2013.

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3 Ways Fashion Retail Will Change in 2018

Customer experience | December 22, 2017

If you’ve found yourself in a clothing shop at any point this December, you’re familiar with the typical customer experience in the fashion industry.

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4 Need-to-Know Retail Trends for a Successful 2018

| December 14, 2017

Retailers worldwide are biting their nails as 2018 draws closer. Lower rates of consumer confidence, the fallout from Brexit and the ominous shadow of...

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3 Issues That Affect the Execution of Your Christmas Campaigns In-Store, and How to Fix Them

Compliance | November 22, 2017

This post was originally published in November 2017, and was updated in December 2019 for clarity.

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How to Improve Compliance with Operational Standards When Time and Resources Are Limited

Operations, Compliance, Store visits & audits | November 6, 2017

This article was originally published in November 2017 and updated in July 2019. 

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How Poor In-Store Execution Affects Customer Experience

Customer experience, Operations | November 2, 2017

This article was originally published in November 2017, and was updated in July 2019. 

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