How Obsolete Store Audit Procedures Are Putting Retailers at Risk
Operations, Store visits & audits | February 15, 2018
Store audits might not sound like the most thrilling part of the retail world, but they're crucial for a high-quality customer experience.
How Brands Can Regain Control of Customer Experience Through Wholesale
Customer experience, Operations | January 26, 2018
The woes of brick and mortar retailers struggling to adapt to a changing consumer landscape are all over the news. But what about the brands who stock...
How Retailers Can Thrive in a Year of Declining Consumer Confidence
Retail news & trends, Store visits & audits | January 5, 2018
Last month, consumer confidence in the UK dropped to -13, which is the lowest level since December 2013.
3 Ways Fashion Retail Will Change in 2018
Customer experience | December 22, 2017
If you’ve found yourself in a clothing shop at any point this December, you’re familiar with the typical customer experience in the fashion industry.
4 Need-to-Know Retail Trends for a Successful 2018
| December 14, 2017
Retailers worldwide are biting their nails as 2018 draws closer. Lower rates of consumer confidence, the fallout from Brexit and the ominous shadow of...
3 Issues That Affect the Execution of Your Christmas Campaigns In-Store, and How to Fix Them
Compliance | November 22, 2017
This post was originally published in November 2017, and was updated in December 2019 for clarity.
How to Improve Compliance with Operational Standards When Time and Resources Are Limited
Operations, Compliance, Store visits & audits | November 6, 2017
This article was originally published in November 2017 and updated in July 2019.
How Poor In-Store Execution Affects Customer Experience
Customer experience, Operations | November 2, 2017
This article was originally published in November 2017, and was updated in July 2019.