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Quality Audits: 5 Common Problems and How to Fix Them
Customer experience, Retail, Operations | April 28, 2022
Quality audits are more than just a necessary evil for retail and hospitality businesses.

6 Green Tips for Employers of Frontline Workers
Employee experience, News & Trends | April 22, 2022
Haaappy Earth Day! For those not familiar with it, Earth Day (22nd April) has been in the calendar since 1970, and is a day which celebrates taking action...

How to Identify and Close a Skills Gap in Your Organization
Training & learning, Employee experience | April 7, 2022
Macy’s recently announced that they plan to re-skill some of their employees as personal stylists. This decision was brought about by the discovery that...

7 Mobile Learning Metrics Every L&D Professional Should Be Tracking
Training & learning | March 29, 2022
So you've implemented mobile learning. Huzzah!

A Day in the Life of a Connected Store Manager
Employee experience, Communications | March 23, 2022
39% of retailers struggle to maintain effective communication throughout their organization. When a business is spread across different locations, with...

How Organizations can Mitigate the Impacts of The Labor Crisis
Employee experience, News & Trends | March 18, 2022
Record numbers of US workers quit their jobs in 2021. Similarly in the UK, January 2022 saw a record-high for job vacancies. Welcome to the Great...