A Day in the Life of a Connected Retail Area Manager
| May 13, 2022
Last year, retail employees were quitting in record-breaking numbers, meaning those who stuck around were burdened with managing increased workloads with...
7 Surprising Employee Engagement Metrics to Track for Frontline Employees
Employee experience, Restaurants, Retail, Employee engagement | May 5, 2022
It's become common knowledge that employee engagement makes or breaks success at every level of an organization.
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Quality Audits: 5 Common Problems and How to Fix Them
Customer experience, Retail, Operations | April 28, 2022
Quality audits are more than just a necessary evil for retail and hospitality businesses.
6 Green Tips for Employers of Frontline Workers
Employee experience, News & Trends | April 22, 2022
Haaappy Earth Day! For those not familiar with it, Earth Day (22nd April) has been in the calendar since 1970, and is a day which celebrates taking action...
How to Identify and Close a Skills Gap in Your Organization
Training & learning, Employee experience | April 7, 2022
Macy’s recently announced that they plan to re-skill some of their employees as personal stylists. This decision was brought about by the discovery that...
7 Mobile Learning Metrics Every L&D Professional Should Be Tracking
Training & learning | March 29, 2022
So you've implemented mobile learning. Huzzah!
