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Your go-to resource for frontline employee empowerment

How to Get Reluctant Employees On Board With Using Tech

How to Get Reluctant Employees On Board With Using New Tech

Employee experience | September 3, 2021

The meetings have been held, the money has been spent, and after extensive research, you’ve found a new piece of tech that you think will massively...

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How to Effectively Train and Motivate Frontline Employees

Webinar Recap: How to Effectively Train and Motivate Frontline Employees

Training & learning, Employee experience | August 26, 2021

Last week we were honoured to have bestselling author and one of the Top 100 Most Influential People in Retail 2021, Ron Thurston, host our webinar: ‘How...

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Using AI for frontline employee training

How to Use AI in Frontline Employee Training

Training & learning | August 19, 2021

A few decades ago, the term “AI’ might have conjured a mental picture of cyborgs taking over society. But as we’ve grown accustomed to being woken up by...

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How Poor Execution Affects In-Store Customer Experience

| August 9, 2021

The last few years have seen a radical change in the way consumers think about brick-and-mortar shopping. 

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Retail checkout employee serving customer

The 3 Top Qualities of a Great Sales Associate, and the Retailers Getting it Right

Employee experience | August 6, 2021

What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.

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yoobic-in-store-execution-communication

Retail Execution: 3 Strategies for In-Store Success

Customer experience | August 5, 2021

Retail execution is what makes shopping in a store so magical. It's how a really cool idea becomes a reality.

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