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How to Support LGBTQ+ Frontline Employees and Stop Virtue Signalling

Employee experience | June 1, 2022

Today, 96% of Fortune 500 Companies have non-discrimination policies that include sexual orientation and 94% have non-discrimination policies that include...

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5 Great Retailer Initiatives for Mental Health Awareness Month 2022

5 Great Retailer Initiatives for Mental Health Awareness Month 2022

Employee experience, News & Trends | May 26, 2022

Every Mental Health Awareness Month, LinkedIn is crowded with various campaigns and wellbeing slogans as businesses jostle to prove beyond reasonable...

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Why You Should Invest in Driving Frontline Employee Engagement

Employee experience | May 19, 2022

Employee engagement is one of the retail and hospitality industries’ favorite buzzwords. And yet, almost half of frontline workers reported that...

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A Day in the Life of a Connected Retail Area Manager

A Day in the Life of a Connected Retail Area Manager

| May 13, 2022

Last year, retail employees were quitting in record-breaking numbers, meaning those who stuck around were burdened with managing increased workloads with...

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7 Surprising Employee Engagement Metrics to Track for Frontline Employees

7 Surprising Employee Engagement Metrics to Track for Frontline Employees

Employee experience, Restaurants, Retail, Employee engagement | May 5, 2022

It's become common knowledge that employee engagement makes or breaks success at every level of an organization.

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Quality process audit

Quality Audits: 5 Common Problems and How to Fix Them

Customer experience, Retail, Operations | April 28, 2022

Quality audits are more than just a necessary evil for retail and hospitality businesses.

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