28 July 2022
28 July 2022
This blog post is guest written by Ron Thurston, a highly accomplished retail leadership executive, Board Advisor, and Amazon #1 Bestselling Author of Retail Pride. Ron has extensive experience leading retail operations for America’s most prominent brands, is the host of the RETAIL IN AMERICA podcast and was featured on the 2021/2022 RETHINK Retail 100 Most Influential People list.
As hiring managers, we have all done this! We meet a candidate that we know has incredible potential to take on the world- they are confident, enthusiastic, and ready to go.
Then we do precisely what we know is wrong, but we take the risk anyway… we skip the training program and put them right to work engaging with customers.
And then we are surprised when they aren't successful!
No matter how highly we think of a candidate or perceive them as a ‘quick learner’, you can't afford to undervalue the importance of training. Every company needs to find ways to attract and retain team members with the training and investment they deserve.
Here's the great news... in the retail environment, we love to teach! We love to teach because knowledge and education are the basis of everything we have accomplished in our often accidental careers. And as we teach others, we inspire, support, and mentor, taking the chance to discover and share some of the best parts of ourselves.
Here are just a handful of the reasons we love to teach:
Any successful team, big or small, has one thing at its core: effective collaboration rooted in excellent training. Celebrate your love of teaching and make an impact on someone today!
Want to discover how to create training that effectively engages, motivates and upskills your frontline teams in 5 actionable steps? Download the eBook!
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