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Your go-to resource for frontline employee empowerment

7 Surprising Employee Engagement Metrics to Track for Frontline Employees

7 Surprising Employee Engagement Metrics to Track for Frontline Employees

Employee experience, Restaurants, Retail, Employee engagement | May 5, 2022

It's become common knowledge that employee engagement makes or breaks success at every level of an organization.

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Quality process audit

Quality Audits: 5 Common Problems and How to Fix Them

Customer experience, Retail, Operations | April 28, 2022

Quality audits are more than just a necessary evil for retail and hospitality businesses.

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COVID-19 & Supermarkets: 8 Ways to Support Stores from YOOBIC Customers

Retail, Operations, Communications, News & Trends | March 17, 2022

At the time of writing, there are over 200,000 cases of COVID-19, also known as Coronavirus, across the world.

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Retail in America

Ron Thurston’s Retail in America Tour: What it is and Why We’re Sponsors

Retail, News & Trends | March 10, 2022

One bestselling author. One AIRSTREAM trailer. One year. Countless U.S. retail success stories.

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Ikea new city store hammersmith

Store Review: Ikea's First City Center London Store

Retail, News & Trends | March 3, 2022

Ikea has opened its first small format city center store in the UK in Hammersmith, London! The new branch is focused on home accessories and furnishings...

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Knowledge workers

Why Retail Workers are 'Knowledge Workers' in 2022

Training & learning, Retail | March 1, 2022

The role of retail workers has completely transformed over the past few years. No longer are they simply stackers of shelves and processors of...

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