The hidden cost of high turnover in retail — and why it’s worth fixing
Employee experience, Retail, Communications | May 27, 2025
We know we can’t eliminate turnover entirely. People leave jobs for all kinds of reasons: life changes, school schedules, new opportunities. That’s normal.
Silhouette Group's Immersive Training Program is Boosting Eyewear Sales and Customer Loyalty
Training & learning, Customer experience, Retail | May 16, 2025
Training opticians to sell high-end eyewear isn’t just about product knowledge — it’s about confidence, expertise, and engagement. That’s why Silhouette...
What High-Performing Store Teams Know About Communication (That Others Don’t)
Retail, Communications | May 14, 2025
How better internal communication is helping retailers reduce turnover, improve execution, and keep teams aligned — even in the toughest conditions.
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5 Best Practices for Boosting Adoption of New Tech for Retail & Hospitality Employees
Restaurants, Retail, Employee engagement | May 2, 2025
When it comes to a successful rollout of a new tool, solution or platform, high employee adoption is number one.
The Retail Game-Changers: Supporting Area Managers in a Changing Industry
Customer experience, Retail | April 23, 2025
Imagine this: your stores are stocked with the best products, your pricing strategy is razor-sharp, and your locations are buzzing with foot traffic. Yet,...
RESEARCH: How the Right Retail Managers Can 2X Store Productivity
Customer experience, Retail | February 27, 2025
What if the biggest factor in your store’s success wasn’t location, product assortment, or even foot traffic — but the person running it?
