GameStop’s Quest for Modern Operations: How Unified Tech and AI Transformed their Frontline Experience
Retail, Operations | February 20, 2024
Founded in 1984 in Dallas, Texas, GameStop has grown from its smaller retailer roots to include a diverse range of consumer electronics, gaming...
Empowering Frontline Teams: How Mattress Firm’s Retail Ops and IT Partnered for Success
Retail, Operations | February 14, 2024
Mattress Firm is one of the largest specialty mattress retailers in the United States.
4 Grocery Store Trends That Will Impact Supermarket Operations in 2023
Retail, News & Trends | April 21, 2023
Succeeding in the grocery space has transformed radically over the past few years. It has required grocers to adapt to changing customer expectations,...
Retail Trends 2023: How the Frontline Employee Experience will Shape the Retail Landscape
Retail, News & Trends | January 31, 2023
It’s hard to believe that we’re already a month into 2023! As we get settled into the new year, we can’t help but wonder how it’ll turn out.
5 Ways to Unlock Frontline Teams’ Potential to Make your Business Thrive
Employee experience, Retail | January 26, 2023
With a possible recession looming and likely to bring cost-cutting mandates, retailers are constantly under pressure to be more agile, resilient, and...
Retail Training: The Complete Guide on How to Train Retail Sales Associates
Training & learning, Retail | November 4, 2022
Retail training for store associates is failing.
Sales associates are on the frontline of a retailer’s mission, interacting with customers every day,...
