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Customers entering a store

Perfecting the In-Store Experience: Top Tips from Leading Retailers

Training & learning, Customer experience, Retail | June 23, 2021

We all know how easy it is to order a product online. Yet customers are still coming into stores - according to Forbes, in-store foot traffic is on the...

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5 Problems with Retail Store Operations

5 Problems with Retail Store Operations

Retail, Operations | June 17, 2021

Retailers have had a lot to celebrate recently. Foot traffic is up 200%, consumer confidence is at a 14 month high and sales are up 90% in April 2021...

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People shopping with masks on.

How Retailers Can Nail the Perfect In-Store Customer Experience in 2021

Customer experience, Retail | June 16, 2021

The post-pandemic customer wants many of the same things from a store as the pre-pandemic customer. They want clean, well organized stores with a...

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Onboarding a retail employee

Improving Onboarding for Retail Teams: Top Tips

Training & learning, Employee experience, Retail | May 27, 2021

Onboarding sets the tone for someone's journey of employment with your company.

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Why Frontline Employees Need Task Management and Training in One Place

Why Frontline Employees Need Task Management and Training in One Place

Training & learning, Employee experience, Retail | May 25, 2021

Frontline employees have kept their industries afloat for over a year now, but their workplace tech (or lack thereof) is far from seaworthy. 

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How to Create a Culture of Learning for Retail Teams

Training & learning, Employee experience, Retail | May 18, 2021

Any credible business strategist understands the importance of company culture in 2021. As young people stream into the workforce they have made it clear...

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