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Perfecting the In-Store Experience: Top Tips from Leading Retailers
Training & learning, Customer experience, Retail | June 23, 2021
We all know how easy it is to order a product online. Yet customers are still coming into stores - according to Forbes, in-store foot traffic is on the...
5 Problems with Retail Store Operations
Retail, Operations | June 17, 2021
Retailers have had a lot to celebrate recently. Foot traffic is up 200%, consumer confidence is at a 14 month high and sales are up 90% in April 2021...
How Retailers Can Nail the Perfect In-Store Customer Experience in 2021
Customer experience, Retail | June 16, 2021
The post-pandemic customer wants many of the same things from a store as the pre-pandemic customer. They want clean, well organized stores with a...
Improving Onboarding for Retail Teams: Top Tips
Training & learning, Employee experience, Retail | May 27, 2021
Onboarding sets the tone for someone's journey of employment with your company.
Why Frontline Employees Need Task Management and Training in One Place
Training & learning, Employee experience, Retail | May 25, 2021
Frontline employees have kept their industries afloat for over a year now, but their workplace tech (or lack thereof) is far from seaworthy.
How to Create a Culture of Learning for Retail Teams
Training & learning, Employee experience, Retail | May 18, 2021
Any credible business strategist understands the importance of company culture in 2021. As young people stream into the workforce they have made it clear...