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Your go-to resource for frontline employee empowerment

[Infographic] How to Engage Your Retail Employees

Retail, Employee engagement | March 12, 2020

Contrary to popular belief, employee engagement is not a buzzword - it's the key to cultivating an exceptional customer experience.

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3 Ways Brands Can Improve Retail Execution and In-Store Compliance

Retail, Operations, Employee engagement | March 10, 2020

Getting retail execution right is tough for everyone, but it doesn’t have to be. For brands, this throws up a unique set of challenges.

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3 Reasons Why Retailers Close Their Doors

Employee experience, Customer experience, Retail | March 3, 2020

2019 was another big year for brick and mortar retail bankruptcies.

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[Infographic] A Guide to Improving Retail Store Operations

Retail, Operations | January 23, 2020

At a time when most retailers are really feeling the squeeze, efficiency is more important than ever.

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Our Top 3 Takeaways from NRF 2020

Retail, News & Trends | January 17, 2020

Earlier this week, our US team - including CEO Fabrice - headed to the Javits Center in New York City for the biggest retail event of the year: NRF 2020....

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The Role of the Physical Store in 2020

Training & learning, Customer experience, Retail | January 16, 2020

It’s been a tough decade for retail. The “retail apocalypse” has been going on since around 2010, and there have been countless casualties along the way.

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