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Your go-to resource for frontline employee empowerment

5 Common Problems with Retail Sales Training and How to Fix Them

5 Common Problems with Retail Sales Training and How to Fix Them

Training & learning, Retail | August 31, 2021

What’s the first thing that comes to mind when you think about work-related training?

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How to Effectively Train and Motivate Frontline Employees

Webinar Recap: How to Effectively Train and Motivate Frontline Employees

Training & learning, Employee experience | August 26, 2021

Last week we were honoured to have bestselling author and one of the Top 100 Most Influential People in Retail 2021, Ron Thurston, host our webinar: ‘How...

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Using AI for frontline employee training

How to Use AI in Frontline Employee Training

Training & learning | August 19, 2021

A few decades ago, the term “AI’ might have conjured a mental picture of cyborgs taking over society. But as we’ve grown accustomed to being woken up by...

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Steps to progression

The Complete Guide to Retail Training

Training & learning, Retail | August 13, 2021

“The only thing worse than training employees and losing them is to not train them and keep them” as Henry Ford, the founder of Ford Motor Company,...

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Confident barista

Confidence-Based Learning: What It Is and Why Your Frontline Employees Need It

Training & learning, Employee experience | July 16, 2021

If you think back to high school tests, you’ll remember how annoying it is when a friend scores higher than you after guessing the right answers,...

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People rafting on a river

Why Frontline Employees Need to Learn in the Flow of Work

Training & learning, Employee engagement | June 25, 2021

Imagine a ‘13 going on 30’ or ‘Freaky Friday’ scenario where you wake up and find yourself in the body of a deskless worker. You head to work at a store,...

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