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Your go-to resource for frontline employee empowerment

3 Ways to Improve Frontline Team Performance During a Labor Shortage

3 Ways to Improve Frontline Team Performance During a Labor Shortage

Training & learning, Employee experience, Operations | October 13, 2021

It’s no secret that businesses are struggling to hire frontline workers. It’s an issue that spans job roles, industries, and hiring markets across the...

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A Guide to Assessing Frontline Employee Learning Performance

A Guide to Assessing Frontline Employee Learning Performance

Training & learning | October 7, 2021

Would you invest $5,000 into stocks and then never bother checking up on how they’re doing?

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5 Steps for Creating Effective Learning Content for Frontline Employees

5 Steps for Creating Effective Learning Content for Frontline Employees

Training & learning, Employee experience | September 16, 2021

“Learning is crucial for your employees”

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How to Effectively Train and Motivate Frontline Employees

Webinar Recap: How to Effectively Train and Motivate Frontline Employees

Training & learning, Employee experience | August 26, 2021

Last week we were honoured to have bestselling author and one of the Top 100 Most Influential People in Retail 2021, Ron Thurston, host our webinar: ‘How...

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Using AI for frontline employee training

How to Use AI in Frontline Employee Training

Training & learning | August 19, 2021

A few decades ago, the term “AI’ might have conjured a mental picture of cyborgs taking over society. But as we’ve grown accustomed to being woken up by...

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Confident barista

Confidence-Based Learning: What It Is and Why Your Frontline Employees Need It

Training & learning, Employee experience | July 16, 2021

If you think back to high school tests, you’ll remember how annoying it is when a friend scores higher than you after guessing the right answers,...

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