Recent Posts
2022 Frontline Excellence Awards' Winners Announced
Employee experience | June 21, 2022
Businesses are powered by frontline employees who curate customer experiences and fuel growth.
To celebrate the companies, executives, managers, and...
Frontline Employee Training: 4 Steps to Make It Better
Training & learning | June 17, 2022
Walk through a shopping mall or high street today and you’ll no doubt cross paths with an array of “We’re hiring!” notices decorating store and restaurant...
4 Strategies to Boost Frontline Team Performance Through Learning
Training & learning | June 9, 2022
Store managers, salespeople, department heads, waiters, receptionists...
How to Support LGBTQ+ Frontline Employees and Stop Virtue Signalling
Employee experience | June 1, 2022
Today, 96% of Fortune 500 Companies have non-discrimination policies that include sexual orientation and 94% have non-discrimination policies that include...
5 Great Retailer Initiatives for Mental Health Awareness Month 2022
Employee experience, News & Trends | May 26, 2022
Every Mental Health Awareness Month, LinkedIn is crowded with various campaigns and wellbeing slogans as businesses jostle to prove beyond reasonable...
A Day in the Life of a Connected Retail Area Manager
| May 13, 2022
Last year, retail employees were quitting in record-breaking numbers, meaning those who stuck around were burdened with managing increased workloads with...
