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Jacqueline Towers
Recent Posts

5 Best Practices for Boosting Adoption of New Tech for Retail & Hospitality Employees
Restaurants, Retail, Employee engagement | May 2, 2025
When it comes to a successful rollout of a new tool, solution or platform, high employee adoption is number one.

3 Best Practices For How to Implement Effective Restaurant Audits
Restaurants, Operations | October 24, 2022
Restaurant audits can be a uniquely panic-inducing prospect. Sure, being written up by an auditor and having your manager find out about it is...
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Quality Audits: 5 Common Problems and How to Fix Them
Customer experience, Retail, Operations | April 28, 2022
Quality audits are more than just a necessary evil for retail and hospitality businesses.

7 Mobile Learning Metrics Every L&D Professional Should Be Tracking
Training & learning | March 29, 2022
So you've implemented mobile learning. Huzzah!

COVID-19 & Supermarkets: 8 Ways to Support Stores from YOOBIC Customers
Retail, Operations, Communications, News & Trends | March 17, 2022
At the time of writing, there are over 200,000 cases of COVID-19, also known as Coronavirus, across the world.

What is a Digital Workplace? A Guide for Retailers
Training & learning, Retail, Operations | February 10, 2022
Over and over again, since the start of the pandemic, we’ve seen retailers cram years of digital innovation into just a few months.