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Jacqueline Towers
Recent Posts
[Infographic] A Guide to Improving Frontline Employee Learning
Training & learning, Employee experience | January 14, 2022
Retail and hospitality companies are on the frontlines of the battle for hiring and retaining the right frontline talent for their stores and restaurants.
2022 Perspectives: Rethinking Retail during the Great Resignation
Retail, News & Trends | January 6, 2022
Just a few days into 2022, and many of us are asking ourselves - will this year just be more of the same? A closer look reveals a subtle shift from...
Microlearning Examples: 7 Ideas to Elevate Your Workplace Training
Training & learning | December 15, 2021
Microlearning is a fast, easy and fun way to train employees, and it's taking the world by storm.
Operational Excellence: The Complete Guide to Success
Restaurants, Retail, Operations | November 30, 2021
4 Reasons Why Every Grocery Retailer Needs Expiration Date Tracking Technology
Employee experience, Retail, Operations | October 8, 2021
Food waste is something we've come to accept as the status quo for grocery retailers. No one wants to eat expired food, so it gets tossed. But times are...
5 Common Problems with Retail Store Visits and How to Fix Them
Customer experience, Retail, Operations | September 20, 2021
Retail store visits are the awkward family gatherings of retail.