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Jacqueline Towers
Recent Posts
How to Create A Knowledge Sharing Culture for Frontline Employees
Employee experience, Communications, Employee engagement | November 23, 2020
Knowledge is power. And for frontline employees in industries like manufacturing, logistics, retail and hospitality, knowledge is also connection,...
Interview: How Urban Plates Is Serving up Better Operational Processes with YOOBIC
Restaurants, Operations, News & Trends | November 19, 2020
Urban Plates has been serving chef-inspired meals that are made from scratch with the finest, sustainably sourced ingredients since 2011. With 19...
Who Are Frontline Employees, and Why Do They Need a Digital Workplace?
Training & learning, Operations, Employee engagement | November 10, 2020
Frontline employees make up the vast majority of the workforce globally. In this brief guide we'll cover frontline employees - who they are, how their...
What is the Role of the Store in Omnichannel Retail During COVID-19?
Retail, Operations | November 4, 2020
A good omnichannel strategy in retail is a lot like baking chocolate chip cookies.
4 Signs of Outdated, Risky Retail Audits Post-COVID-19
| September 3, 2020
If you work in retail, you can probably think of a million and one things you’d rather do than be audited.
4 Ways to Improve Poor Store Performance in the COVID-19 Era
| September 1, 2020
These days, stores are under more pressure than ever.