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Jacqueline Towers
Recent Posts

5 Common Problems with Retail Store Visits and How to Fix Them
Customer experience, Retail, Operations | September 20, 2021
Retail store visits are the awkward family gatherings of retail.
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Why Frontline Employees Need Task Management and Training in One Place
Training & learning, Employee experience, Retail | May 25, 2021
Frontline employees have kept their industries afloat for over a year now, but their workplace tech (or lack thereof) is far from seaworthy.

All About Customer Success @ YOOBIC: Interview with Amandine Lemesle, Customer Success Lead
YOOBIC team interview | May 13, 2021
YOOBIC’s Customer Success team supports the continuing success of over 200 organizations using YOOBIC around the world. We sat down (virtually of course!)...
![[Infographic] What Do Frontline Retail Employees Want in 2021?](https://blog.yoobic.com/hubfs/Infographic%20Retail%20Employee%20Survey.jpg)
[Infographic] What Do Frontline Retail Employees Want in 2021?
Employee experience, Retail, News & Trends | April 22, 2021
After over a year of repeated closings, reopenings, new responsibilities, mastering new technologies and the stress of working on the frontlines during a...
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5 Lessons Learned from Retail Reopenings
Training & learning, Retail | April 14, 2021
There are some things you can never be too prepared for, and reopening a retail store is one of them.

3 Benefits of Connected Frontline Employees
Employee experience, Communications | April 7, 2021
When employees are connected to the rest of their organization, they’re connected to a purpose, vision and sense of community. Without this connection,...