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Jacqueline Towers
Recent Posts

Why Visibility into Store Operations is a Must-Have for Retailers in 2021
Retail, Operations | April 1, 2021
Visibility into store operations has always been hugely advantageous, but it’s no longer just a ‘nice to have’. In 2021, the success of physical retail...

5 Reasons Your Frontline Employees Need Digital Tasks to Be Productive
Employee experience | March 24, 2021
The world went digital years ago. But for frontline employees, using paper to complete routine tasks like checklists and inspections is still the status...

6 Barriers to Effective Learning for Frontline Employees, and How to Avoid Them
Training & learning | March 17, 2021
Knowledgeable, well-trained and highly engaged frontline employees are your brand's biggest differentiator in 2021.

5 Blended Learning Best Practices to Turbo-Charge Your Training
Training & learning | January 26, 2021
Remember when you thought 2021 might mean seeing your colleagues in-person again?
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Our Top Takeaways from NRF 2021: Day 1
Retail, News & Trends | January 13, 2021

CEO Interview: How to Empower Frontline Employees in 2021
News & Trends | January 5, 2021
It still seems surreal, but we've finally put 2020 in our rearview mirrors. However, there's still a whole lot of uncertainty on the road ahead,...