YOOBIC’s Top 5 Blog Posts of 2020

07 January 2021

News & trends

It’s safe to say that 2020 was pretty terrible for everyone. Particularly for our clients in retail and hospitality, it’s hard to remember a tougher year than the one we’ve just had.

We’re far from being out of the woods yet, but with the COVID-19 vaccine currently being rolled out as fast as possible, the end is in sight. 

With that in mind, we thought now would be the perfect time to take a look back at our most popular blog posts of 2020.

#1 - The Surprising Science Behind Visual Merchandising

This post was published in February, back when words like lockdown and Zoom quiz weren’t part of our everyday speech and all stores were still open to the public.

Stores might be closed or limiting their hours right now, but eventually they’ll be back in all their visually-merchandised glory.

Check out our most popular blog post of the year for our top tips for perfecting your VM strategy, as well as the science behind them.

The Surprising Science Behind VM

#2 - Who Are Frontline Employees, and Why Do They Need a Digital Workplace?

Wider conversations about frontline employees have really come to the fore this year, as employers have been confronted with the challenges frontline workers are dealing with in the face of COVID-19.

So it’s no surprise that this comprehensive guide to frontline employees and what they need from their employers has been a hit with YOOBIC’s readers this year. 

Who Are Frontline Employees, and Why Do They Need a Digital Workplace?

#3 - 6 Reasons to Start Using Remote Retail Store Visits in the COVID-19 Era

We know that nothing can beat a face-to-face interaction. But for most of last year, that wasn’t possible - and it doesn’t seem to be changing any time soon.

Enter the remote site visit. 

With the right remote site visit tool at your disposal, you can give your organization the agility it needs to stay competitive. Not only that, but it can also help you support your frontline teams when you can’t be there in person, resulting in much-improved performance.

Here are 6 reasons why remote site visits are the future:

6 Reasons to Start Using Remote Store Visits

#4 - The 3 Top Qualities Of A Great Restaurant Employee

Hospitality has been hit harder than perhaps any other sector this year. But as we head into 2021, there’s hope that people will soon be able to socialize safely, and that bars and restaurants will once again flourish.

And when that happens, frontline hospitality employees will need to be at the top of their game to provide diners with the impeccable customer service they deserve.

Our readers already know that - which is why this blog post about the top qualities any great hospitality worker should have, and how to encourage those qualities in your staff, was so popular this year.

The 3 Top Qualities of a Great Restaurant Employee

#5 - 4 Ways to Improve Poor Store Performance in the COVID-19 Era

Retail has never been under greater pressure. And when everything reopens again for good, stores will have to hit the ground running, or face further difficulties.

Surviving this pandemic is all about adapting to the “new normal” (yes, we hate that phrase too) and being agile enough to roll with the punches and keep going.

With the right support, every store can thrive despite the challenges thrown at them. Read on to find out the 4 key things that will help them do that:

4 Ways to Improve Poor Store Performance in the COVID-19 Era


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