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Megan Black
Recent Posts
The 3 Top Qualities Of A Great Restaurant Employee
Restaurants, Customer experience | July 21, 2022
Read More >Why You Should Invest in Driving Frontline Employee Engagement
Employee experience | May 19, 2022
Employee engagement is one of the retail and hospitality industries’ favorite buzzwords. And yet, almost half of frontline workers reported that...
The Perfect Recipe for Scaling Your Restaurant Franchise
Training & learning, Restaurants, Employee engagement | December 23, 2021
For any successful franchise owner, the goal is to expand your network. Opening more branches is exciting, but this is where many companies hit a wall....
Visual merchandising in retail: the surprising science behind it
Retail, Operations | December 8, 2021
You’re walking along a busy shopping street when an interesting window display catches your eye. Next thing you know, without even realizing what you’re...
The 3 Top Qualities of a Great Sales Associate, and the Retailers Getting it Right
Employee experience | August 6, 2021
What would you say is the difference between an ok shopping experience, and a great one? More often than not, it comes down to the sales associates.
5 Ways Grocery Retailers Can Reduce Food Waste in 2021
Retail, Operations | March 9, 2021
Every year, roughly one third of the food produced for human consumption goes to waste. That’s 1.3 billion tonnes of perfectly good food, wasted.