The Complete Guide to Virtual Shopping and Virtual Queuing in the COVID-19 Era
Employee experience, Customer experience, Operations | August 5, 2020
Remember the good old days when you could just walk into any store whenever you wanted to?
5 Best Practices for Powerfully Effective Compliance Audits
Employee experience, Customer experience, Operations | July 16, 2020
Compliance audits are the report cards of the business world.
3 Reasons Why Retailers Close Their Doors
Employee experience, Customer experience, Retail | March 3, 2020
2019 was another big year for brick and mortar retail bankruptcies.
The Role of the Physical Store in 2020
Training & learning, Customer experience, Retail | January 16, 2020
It’s been a tough decade for retail. The “retail apocalypse” has been going on since around 2010, and there have been countless casualties along the way.
3 Ways Beauty Brands Are Reinventing Retail in 2019
Customer experience, Retail, Operations | November 8, 2018
This article was originally posted in November 2018 and updated in March 2019
2 Ways In-Store Technology Elevates Customer Experience
Customer experience | June 1, 2018
This article was originally posted in June 2018, and was updated in August 2019.
