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Perfecting the In-Store Experience: Top Tips from Leading Retailers

Training & learning, Customer experience, Retail | June 23, 2021

We all know how easy it is to order a product online. Yet customers are still coming into stores - according to Forbes, in-store foot traffic is on the...

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People shopping with masks on.

How Retailers Can Nail the Perfect In-Store Customer Experience in 2021

Customer experience, Retail | June 16, 2021

The post-pandemic customer wants many of the same things from a store as the pre-pandemic customer. They want clean, well organized stores with a...

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luxury-blog

3 Ways Luxury Brands Can Make the In-Store Experience Shine in 2021

Customer experience, Retail | June 1, 2021

Luxury retail has been through a tough time, in 2020 the global market saw a 23% decline when all physical stores were forced shut under lockdown.

As most...

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How Poor Task Execution Impacts Restaurant Guest Experience

Restaurants, Customer experience, Operations | December 9, 2020

The rapid growth of digital and mobile technologies has made diners expect from restaurants what they expect in all other aspects of their lives. They...

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The Complete Guide to Virtual Shopping and Virtual Queueing - YOOBIC

The Complete Guide to Virtual Shopping and Virtual Queuing in the COVID-19 Era

Employee experience, Customer experience, Operations | August 5, 2020

Remember the good old days when you could just walk into any store whenever you wanted to?

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Compliance Audits: 5 Best Practices

5 Best Practices for Powerfully Effective Compliance Audits

Employee experience, Customer experience, Operations | July 16, 2020

Compliance audits are the report cards of the business world.

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