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4 Steps for Successfully Implementing a Customer-Centric Strategy in Retail

| July 6, 2018

Customer centricity in retail means providing an unbeatable customer experience. This is how retailers provide value.

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3 Ways Mobile Tech Has Transformed the Role of the Store Associate

| June 20, 2018

Mobile technology has put shoppers in control of their buying journey. Checkout-free payments, personalized offers as soon as they set foot in a store......

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In-Store Technology Customer Experience

2 Ways In-Store Technology Elevates Customer Experience

Customer experience | June 1, 2018

This article was originally posted in June 2018, and was updated in August 2019.

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The Good, the Bad & the Tragic: The Best and Worst In-Store Experiences from the YOOBIC Team

Training & learning | May 24, 2018

Here at YOOBIC, we talk about in-store experiences a lot. 

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6 Stats Proving That the Physical Store Hasn't Died, but Something Else Has

| April 20, 2018

"The Retail Apocalypse has claimed another victim" is a headline we've all gotten used to seeing recently.

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The Real Reason Claire's USA, Maplin and Toys R Us Went Under

| March 23, 2018

What do Claire's, Maplin and Toys R Us all have in common, other than going into administration?

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