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Caroline Andre
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How to Support Your Store Teams Working on Black Friday
| November 21, 2022
Black Friday. Two words that can strike both excitement and fear into the hearts of shoppers and store associates alike.
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Retail Employee Retention: 5 Employee Retention Strategies for the Retail Sector
Employee experience, Employee engagement | November 11, 2022
No other industry has been more impacted by the Great Resignation than retail. Retail employee retention has always been challenging, but it has reached...
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Frontline Team Communication: Best Practices to Drive Engagement
Communications | October 28, 2022
According to self-improvement guru Paul J. Meyer “Communication - the human connection - is the key to personal and career success”. Whatever your...
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How to Reduce Employee Turnover in Retail
| September 27, 2022
Retail turnover rates are an important indicator of a retail business's performance and success and it has been a hot topic in the last few years. Many...
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Interview: Why YOOBIC & Heystan Make the Perfect Combo for Frontline Hospitality Teams
Employee experience, Restaurants, News & Trends | September 8, 2022
YOOBIC just announced the acquisition of Heystan, a digital training and knowledge management platform serving the catering and hospitality industries.
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How Poor Execution Affects In-Store Customer Experience
| August 9, 2021
The last few years have seen a radical change in the way consumers think about brick-and-mortar shopping.