And that’s a wrap! Week 2 of #NRF2021 is winding down. It was a jam-packed 3 days with so many insightful sessions we wished we could be in multiple (virtual) places at once!
Here are our 3 key takeaways from Week 2:
💡 The retail industry has a monumental opportunity to completely redefine what it means to work in retail. Two key ways to do this are to keep frontline employees engaged through communication, and to connect employees to your company values.
💡 Successfully innovating and digitizing new areas of retail comes down to people. COVID-19 has shown us that we can innovate and completely change the way we shop if we have to. But it’s people who deploy and adopt new technologies, and innovation can’t happen without them, especially when it comes to frontline staff.
💡 The innovations that stay with us long-term will better serve people, generate more profit and also be kind to the planet. New tech is exciting, but which ones will stick with us in a year - or 10? The longevity of a fast-to-market innovation depends on 3 things - people, profits and the planet.
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Stay tuned to see our top 3 takeaways from the entire event, coming next week!
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