Recent Posts
Why Frontline Employees Need to Learn in the Flow of Work
Training & learning, Employee engagement | June 25, 2021
Imagine a ‘13 going on 30’ or ‘Freaky Friday’ scenario where you wake up and find yourself in the body of a deskless worker. You head to work at a store,...
Perfecting the In-Store Experience: Top Tips from Leading Retailers
Training & learning, Customer experience, Retail | June 23, 2021
We all know how easy it is to order a product online. Yet customers are still coming into stores - according to Forbes, in-store foot traffic is on the...
Restaurant Staff Training: 3 Best Practices for Training Restaurant Staff
Training & learning, Restaurants, Employee engagement | June 21, 2021
Restaurant staff training is crucial for preparing employees for the stressful and often dangerous working environment of a restaurant.
5 Problems with Retail Store Operations
Retail, Operations | June 17, 2021
Retailers have had a lot to celebrate recently. Foot traffic is up 200%, consumer confidence is at a 14 month high and sales are up 90% in April 2021...
How Retailers Can Nail the Perfect In-Store Customer Experience in 2021
Customer experience, Retail | June 16, 2021
The post-pandemic customer wants many of the same things from a store as the pre-pandemic customer. They want clean, well organized stores with a...
5 Common Problems with Retail Communications and How to Fix Them
Employee experience | June 4, 2021
Poor store communications has always been a problem for retailers, but now it's become the elephant in the room.
When communication between retailers and...
