Kristin Sgroi
Recent Posts
Silhouette Group's Immersive Training Program is Boosting Eyewear Sales and Customer Loyalty
Training & learning, Customer experience, Retail | May 16, 2025
Training opticians to sell high-end eyewear isn’t just about product knowledge — it’s about confidence, expertise, and engagement. That’s why Silhouette...
RESEARCH: How the Right Retail Managers Can 2X Store Productivity
Customer experience, Retail | February 27, 2025
What if the biggest factor in your store’s success wasn’t location, product assortment, or even foot traffic — but the person running it?
How a Single Store Visit Could Fast-Track Your Retail Career
Retail | December 11, 2024
A store visit is so much more than a box to check; it’s a stage for leadership, growth, and even a career-changing moment. For retail leaders, it’s where...
How Michaels Sets the Standard for Peak Season Success
Employee experience, Retail, Operations, Communications, Employee engagement | August 22, 2024
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Meet the Winners of the 2024 Frontline Excellence Awards
Employee experience, Employee engagement, News & Trends | June 13, 2024
At the heart of every successful retail and hospitality business are the frontline leaders and teams who deliver outstanding customer experiences daily.
Innovative Strategies to Transform Retail Loss Prevention
Retail, Operations, Loss Prevention | May 29, 2024
Exploring Advanced Techniques with Adrian Beck, Global Expert in Retail Security Solutions.
