17 June 2021
17 June 2021
Retailers have had a lot to celebrate recently. Foot traffic is up 200%, consumer confidence is at a 14 month high and sales are up 90% in April 2021 compared to April 2020.
But after a year of redundancies, bankruptcies, closing and re-opening, retailers have far fewer stores and employees to meet the rising demand.
This has created a perfect storm for retail teams.
Operations are the backbone of store performance and the pandemic combined with this retail resurgence is straining them to the max.
As retailers scramble to do more with less, they are running into operational barriers which are impacting store teams, customer experience and overall organizational success.
Here are the top 5 challenges facing retail operations in the retail reboot:
So how can retailers fix these 5 big problems, and why is it urgent?
Efficient store operations are a non-negotiable for taking advantage of retail’s resurgence and driving growth.
Just keeping stores up and running is the bare minimum.
To fix retail store operations, retailers need to rethink them entirely.
Rethinking retail operations is about innovation: exploring novel ways to achieve excellent in-store execution, engage teams and keep customers coming back.
Download our latest Whitepaper - Rethinking Retail Operations: 5 Strategies for Better Store Performance to learn how to fix these 5 problems, with real examples of how other retailers have done it and the results they saw.
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