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3 Trends from Black Friday 2017 and What Retailers Can Learn from Them

Customer experience, Operations | September 14, 2018

Black Friday 2018 is sneaking up on us faster than pumpkin spice-flavored everything is sneaking into coffee shops, and the time to get ready is now.  

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3 In-Store Execution Mistakes That Are Costing Retailers Sales

Customer experience, Operations | September 7, 2018

In football, retail and even going on a diet, strategy without execution is a promise without a result.

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5 Things to Keep in Mind When Choosing a Retail Execution Vendor

Customer experience, Operations | July 20, 2018

Deciding on a retail execution strategy, and choosing the right retail execution solution for your store, regional and HQ teams can seem pretty...

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Is Digital Transformation Enough to Save the In-Store Experience?

Customer experience | July 12, 2018

We’ve all heard of the recent store closures of our trusted retailers like M&S, Mothercare, New Look and House of Fraser.

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4 Steps for Successfully Implementing a Customer-Centric Strategy in Retail

Customer experience, Operations | July 6, 2018

Customer centricity in retail means providing an unbeatable customer experience. This is how retailers provide value.

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2 Ways In-Store Technology Elevates Customer Experience

Customer experience | June 1, 2018

This article was originally posted in June 2018, and was updated in August 2019.

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