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Megan Black
Recent Posts
Working in retail is hard. Here’s how to make it easier for your store teams
Employee experience | July 25, 2019
The humble store associate does not get enough credit. Anyone who has ever worked in retail will tell you that it’s no easy ride. Shifts are long, hours...
Everything You Need to Know About Sustainability in Fashion Retail
Retail | July 11, 2019
Did you know that one garbage truck of textiles is landfilled or incarcerated every second? Or that the fashion industry produces a higher percentage of...
3 Reasons Your Stores Struggle With Compliance
| June 13, 2019
As we all know, the cornerstone of a successful store is a flawless customer experience. And one of the biggest contributing factors to that experience is...
Store Review: Lush Liverpool, putting the fizz back into retail
News & Trends | May 30, 2019
Lovers of a luxurious bathing ritual owe a lot to Lush. In 1989, co-founder Mo Constantine revolutionized bath-time when she invented the bath bomb in her...
How to get the most out of your beauty advisors by boosting employee engagement
Training & learning | May 29, 2019
In an increasingly automated world, the one thing that can’t be replaced by an algorithm is real, human interaction.
How to Get The Most Out of Your Sales Associates by Boosting Employee Engagement
Training & learning, Retail, Employee engagement | May 23, 2019
There are approximately 3.22 million retail sales associates working in the US. Most of us, at one time or another, will have worked in a store, perhaps...